Privacy Policy

Last Updated: May 2026

Bank-Level Security
Private by Design
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Trusted Technology Partners

1. Introduction

Trim (“Trim”, “we”, “us”) is built by Veloran Labs. We value your privacy and aim to handle your information with care, clarity, and strong security practices.

This Privacy Policy explains what we collect, how we use it, and the choices you have.

2. Information We Collect

Information You Provide

  • Name
  • Email
  • Account login details
  • Support messages

Financial Information

  • Connected account data through Plaid or similar providers (sandbox today; real integration planned)
  • Transaction history
  • Recurring payments / subscriptions
  • Read-only access where applicable

Automatic Information

  • Device type
  • App usage analytics
  • Crash reports
  • IP address and approximate location
  • Cookies if you use our website (trimapp.co)

3. How We Use Information

  • Provide and improve Trim services
  • Detect recurring subscriptions
  • Identify savings opportunities
  • Personalize insights
  • Provide customer support
  • Help prevent fraud and abuse
  • Security monitoring and troubleshooting
  • Billing and account management

4. Financial Data Providers

Trim may use Plaid and similar providers to help you connect your financial accounts securely. Trim does not store your banking credentials directly. When available, we access account and transaction data through these providers using secure connections.

5. Payments

Subscriptions are initially billed through Apple App Store subscriptions, and later may be available on Android/Google Play. Pricing is currently $12.99 monthly or $99 yearly (subject to change). Your purchase and billing details are handled by the platform you use.

6. Sharing of Information

We do not sell your personal data.

We may share information only with:

  • Service providers that help us operate the app and website
  • Infrastructure vendors (for example, secure cloud hosting and authentication systems such as Firebase Authentication)
  • Payment processors and platform providers (Apple / Google Play)
  • Legal and compliance requests (when required by law)
  • Business transfers (for example, if we are acquired)

7. Data Retention

We keep information only as long as needed for operational, security, customer support, and legal reasons. We also retain data when necessary to resolve disputes or enforce our agreements.

8. Security

We use industry-standard safeguards and trusted providers to protect your information. However, no system can be guaranteed 100% secure, and we cannot promise absolute security.

9. Your Rights

You may request:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of your information
  • Account closure
  • Marketing opt-out

Account deletion is available inside the app and by emailing support@trimapp.co.

10. International Users

Trim is used by people in the USA, Canada, Australia, Europe, and other regions. Your information may be processed in multiple countries depending on where our service providers operate.

11. Children

Trim is not intended for users under 18. If you are under 18, do not use Trim.

12. Changes

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date at the top of this page.

13. Contact

Veloran Labs

support@trimapp.co

trimapp.co